They were extremely helpful and not only helped to verify my address and added a free box to my subscription but also doubled the next box for me for free. The first box wasn’t delivered because I had entered my address incorrectly and I was 100% ready and ok with eating the cost of the first box. I was offered an amazing resolution within five minutes of starting the chat. When my first box didn’t get delivered I reached out to customer support and had by far the best experience. so of course I want to spoil her and give her the best of the best. And I absolutely don’t regret it! This little ball of energy has brought so much joy in my life and makes it easier to get out of bed. Thank you again for choosing BARK! We hope you have an amazing day with your pup!Īs a struggling 29 year old living paycheck to paycheck I did the most financially smart thing…I adopted a puppy in need. That is something we aim for our customers! Any feedback from our customers is valuable in making sure that our pack members receive the goodies that are right for them each month, so thank you! And it's great to hear that the app is convenient for you to use. We never want your pup to go without! Also, we truly appreciate the feedback you shared about the goodies your pup received. We are glad that that was resolved, and your pup was taken cared of. Thank you so much for sharing with us your wonderful feedback! We are so grateful that your have chosen BarkBox to spoil your puppy! That is so sweet! We absolutely love having you both in the pack! We are so sorry to hear that one of his BarkBoxes had toys that he was not interested in. Thank you barkbox for having amazing service and always giving my dog the best toys and treats! The app works great too, I’ve never had any issues with it and it’s very easily navigated. It’s what keeps me coming back.Īnyways, it’s worth it. Then new one was great! I was so astounded by how much they went out of their way to make sure I had a good experience. They reached out to me almost immediately and offered me a new toy. In the app, it lets you write reviews on each product you get if you want so I wrote about how the products are great but it didn’t suit my dog that round.
There was one time I got a box where my puppy didn’t seem very interested in any of the toys because they were too big/hard for him (I ended up giving them to my friends dog who did love them, so they were well used). I’ve tried both the super chewers and the regular bark boxes and I absolutely love everything I get.īark box has amazing customer service.
I was really drawn in by the cute toys and the assortment that they have for different kinds of chewers. I recently got a puppy back in June, and long before I had a puppy I had seen some info about bark box.
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